Home  >  Customer Service  >  Knowledgebase and FAQs

Knowledgebase and FAQs

»  Does the EZdigiMagic DM220/320 have any compatibility issues with any digital cards?
Yes, users using the Sandisk brand of the Sony Memory Stick and Memory Stick Pro in the 256mb and 512mb cards blue or black in color and made in China will not work with our units. The issue is with the cards themselves and applies only to those units blue or black in color and manufactured in China. The company also manufactured the same cards in Japan in white and gold color and those cards are not affected. We are recommending clients call Sandisk at 408-542-0500 or go to their website at for support questions, replacement, credit or refund since the issue is within the cards themselves and not the EZdigiMagic unit.


US & International Ordering, Shipping
Returns, Exchanges & Warranty Information
Knowledgebase and FAQs
Privacy Policy & Security
Product Registration
RMA Request
Report problems with this website

If you are experiencing problems with this website Click Here
©2019 AEGT, Inc. - EZPnP :: Website Designed by Stanton Street Technology Group Inc.